I'm an archaeological guide living in Playa del Carmen since the last 10 years, love my work and meeting people from around the world!
Gabriella's place is amazing. The rooftop pool is beautiful. I was amazed how few people were there. Kids under 18 aren't allowed in the rooftop area which was exactly what we wanted. There is an even bigger ground floor pool for kids that was also well taken care of. The beach is a hundred yards from their front opening. What's also great and unexpected was the concierge help. They easily took care of arranging a return taxi to the hotel. It was great because many of the Airbnb spots will be personal owners or smaller establishments than the huge resorts so having a local phone is really helpful. There were mixers, utensils, beach lounges, and all other amenities. We also had a private outdoor area that was kept up.
Gabriella was also amazing. We anticipated having troubles communicating on the day of arrival because I did not have an international phone, but she made accommodations with the front desk so that we could be there a half an hour early. She also then followed up by calling on the room phone. I highly recommend their space. The location is perfect and the amenities are full. The pictures, if anything, don't do justice to have great the place is.
My experience with AirBNB is that it consists of two components - the rental unit and the host. Regarding the unit - it's as described, very clean and very spacious. The building itself is somewhat secure (we did have a problem with the sliding door not locking but Gabriella had it fixed within 24 hours and we didn't feel unsafe). The unit itself is on the bottom floor of a 3 floor complex so keeping your windows open for sunlight and breeze comes with foot traffic, but the complex isn't that big so it wasn't a huge problem. The complex itself is at the north end of the very busy 5th street which makes all the restaurants, bars and shopping easily accessible but without all the noise. There is a local market just down the street so you don't have to pay arm/leg for all the basics. Regarding the host - Gabriela is great, she answered every question before and during the visit and handled everything we needed in a timely manner. If there was going to be any delay she notified us immediately. I would definitely consider any of her properties in the future.
My boyfriend and I traveled to Playa over the Christmas holiday and stayed at Gaby's for 5 nights and were very happy with our choice!
- It was truly the perfect location for walking around the town of Playa, really quick access to the beach, and access down to Tulum and the sights a little farther south.
- Price was one of the best we found in the area for the amenities we were looking for, and also less expensive than booking through the hotel itself.
- The condo was extremely spacious (and clean) so we had more than enough space for the 2 of us and the kitchen had everything we needed for cooking on our own. It was also really quiet for being on the first floor (we expected more foot traffic to the ground-floor pool but most people used the rooftop pool)
- We visited the rooftop pool a few times to enjoy the views, perfect for watching the sunset!
- Gaby was extremely helpful and responded so quickly to emails and questions, she even helped set us up with a ride from the airport to the condo (although not a necessity, it was really nice after a long flight), and helped us also set up with a car so we could more easily explore Coba and Gran Cenote since they're a bit off the beaten-path. She even stopped by during the holiday week to say hi and make sure everything was OK!
The ONLY thing that we weren't so happy with was the bed...unfortunately it was a little too firm for us (but it's all a matter of personal preference, since I noticed that no other reviewers mentioned this), so on the last night we switched to the futon on the main room.
Overall, we highly recommend this spot!
The reservation was canceled 54 days before arrival. This is an automated posting.
Two friends and I stayed in Gabriela´s apartment in May 2013. Gabriela was a fantastic host and made us feel very welcome. The apartment is spacious, centrally located and well maintained. We couldn´t drag ourselves away from the rooftop pool! Would definitely stay here again if I return to Playa. Also FYI the apartment is in Pueblito Escondido Condominium Resort (our taxi driver got a little lost).
I just returned from 5 night / 6 day trip in Playa del Carmen with my girlfriend. We had such an incredible time and absolutely loved the apartment. I am so glad we found this place. From looking at the pictures and reading the description we could not tell exactly how close the apartment is to the beach (Shangri-la) and to 5th Ave. When we arrived, driving our rental car, we were pleasantly surprised to find out that this apartment is practically right on the beach and its transparent water and white sands. We made good use of the infinity pool on the roof, which is spectacular and overlooks the water. It's a great place to have a drink and watch the sunset. The kitchen and the king-size bed were also major attractions for us. We were able to cook on a couple of nights to save a bit of money and feel more at home. The bed is super comfortable - even more so than my own bed, which I love.
Gaby and Elena were very welcoming and responsive from beginning to end. Gaby answered many of the questions I had before the trip, and even offered to arrange transportation and tours for us. We opted to rent a car and do most things on our own but it was nice to have that option available. When we arrived we couldn't find the bath towels (they were in the closet) and Elena came right over to bring us additional towels. The only other issue we had was that the shower head was blocked and not giving a lot of pressure. We called and Elena came right over with a brand new shower head. On top of staying in this wonderful apartment, it was really nice to have such warm and attentive hosts. We would absolutely stay here again and highly recommend this apartment to anyone looking for an incredible getaway.
This place was incredibly wonderful and gorgeous. The apartment was very spacious and clean, and the building is amazing, with a rooftop pool as well as a ground pool about ten feet from the patio. The location was perfect, just a few feet from the beach, but also at the end of the busy fifth avenue, with smaller places to eat and shop. Gabriela was very nice and helpful. I would definitely stay here again.
Nice spacious apartment with everything you might need. Great loction in a quiet area but still just a short walk to all the buzz on 5th Av. The roof top pool is simply amazing! Communication with Gabirela went smootly. I would really recommend this place!
Beautiful place! My plans were delayed by a day due to a missed flight, and Gabriela went out of her way to accommodate us without any additional fees! Would definitely recommend.
Amazing location! Close to the beach and all the buzz of 5th Ave! We loved it. Very helpful and friendly host which made this such an easy and hassle free holiday! Wold definitely recommend.