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Very kind, gentle, hardworking, easy, self-motivated person, seeking to comply with wonderful guests that we can visit.
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Roberto made us feel extremely welcome at the apartment taking us through everything we needed to know, all he cares about is that you have a great time and the apartment is exactly what you expected.
The apartment itself is brilliant!! It was clean and tidy with all the facilities you would need. The beds are comfy and there is plenty of storage space and one of the bedrooms had a surprise ensuite which we were very happy about!
The best part of the apartment has to be the roof terrace where we spent most of our time, as another review said there is no shade up there around midday so we moved the table and chairs out of the way and moved the sun beds in .... easy!! The pool is great to cool down in and is cleaned, it seemed, every other day so don't be surprised if someone appears over the wall ha ha!! I would ask Roberto how the filtering works though because we had to work out how to turn it off when it was left on and quite noisy (we're weren't sure the timer worked but this was in no way a problem).
We hardly used the aircon only putting it on for 30 minutes to cool a room down before bed and consequently our electricity bill was only 40 dollars for the whole 2 weeks which we were very happy to pay.
The location is amazing if you want to be at the quieter end of 5th, we hardly heard any noise at night from the bars and restaurants around plus the street and surrounding area felt extremely safe, you are literally round the corner from 5th it's great!!
We didn't use the beach at all mainly because of the roof terrace but it is only 5 minutes walk away.
I would recommend this apartment and Roberto over and over again great place, great location and the terrace!!!! Please get me back there one day!!
My family (5 of us) had an amazing stay here. Roberto met us in a different neighborhood (after we got lost!) and led us to the flat. He was great! We got a detailed tour of the apartment, and he even left some welcome chips/salsa for us. The penthouse was in a perfect location, just a block off of 5th ave with all its shops and restaurants, and only a few blocks from the beach. There was some noise at night from one of the bars on 5th that insisted on blasting terrible bass, but earplugs + the fan blocked it out enough to sleep. The beds were quite firm, but not uncomfortable. The apartment was a good size for 5, with my brother camping out on the futon in the living room. We weren't lacking for anything, as there were plenty of towels/dishes/hair dryer, etc, and there is also a water dispenser which Roberto brought in so we didn't need to rely only on buying bottles. The gem was the rooftop patio, which was an excellent place to hang out with a drink and watch the sun set while listening to the street life. Would definitely stay here again if we go back to Playa!
Muy amable Miguel!! todo estuvo perfecto, incluso nos llevó en su auto hasta mi siguiente hotel
Estuvimos hospedados por 6 días. El departamento es tal cual se muestra en las fotografías. El edificio es familiar y la calle bastante tranquila a pesar de encontrarse a unos pasos de la 5ª Avenida. Durante nuestra estancia tuvimos un pequeño problema con la luz pero Roberto nos apoyó inmediatamente. La luz no se encuentra incluida como se menciona en el anuncio y el agua de la alberca está demasiado fría. Departamento recomendable para grupos de amigos.
Roberto was an excellent host! Met us at the apartment and was very helpful. Apartment was clean and exactly as described. Roberto was quick to respond to any questions and helped us find some awesome local food. Will definitely book with Roberto on our next trip to Playa del Carmen!
El anfitrión fue muy agradable y atento con nosotros, la casa es muy cómoda, amplia, y moderna, cuenta con todos los utencillos para una estancia larga.
El barrio playacar no fue de nuestro mayor agrado, ya que el exceso a las playas no es demasiado cómodo, y no encuentras paradores para poder tomar alimentos ni bebidas en la playa, todos los que hay dentro de playacar son privados de los hoteles, y te permiten el acceso solo comprando day pass, el más barato es del hotel The Reef que sale 50 dolares pero la calidad y la atención allí no nos parecio nada buena.
Si bien a Roberto no lo conoci personalmente sino por telefono, me recibieron su esposa Blanca y su hijo Miguel de manera muy cordial y servicial. siempre bien predispuestos a cualquier requerimiento que pudiera surgir de nuestra parte.
El departamento es amplio y muy comodo, ubicado estrategicamente cerca de la 5ta av , el puerto y frente al mar. Dado que tambien se encuentra arriba del mítico sr frog's , es algo ruidoso. De todos modos, esta bastante bien aislado acusticamente y de echo nos divertimos bastante con mi familia con la musica que se escuchaba. Volveria a hospedarme.
We had a fantastic stay in Playa del Carmen! Roberto was very helpful and met us at the apartment to show us around and was very quick in responding to any queries we had before our stay. The apartment really lived up to our expectations and was very clean. We would highly recommend Roberto as a host!
We were at home in a group of 8 people. The facilities were in accordance with the announced photos, the house is great, the beds were comfortable and nice pool. The location is also very good, just a few steps from 5th Avenue.
Roberto and Miguel were very cordial and friendly.
We also ask for an iron and a hair dryer, which Roberto brought to us very cordially.
We had problems with electricity, which hung several times when the air conditioners and some other appliances were turned on. For this reason, Roberto not charged the electricity rate from us.
The laundry was not working, which was a frustration for us because we were going to the beach all day and we would like our clothes could be washed, but as we only stayed four days in the house, we deal with this problem.
Excelente como siempre