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Be careful with this couple. I receive a lot of guests. I accepted them as a last minute (within 2 hour from their request). They came with a car load of 'stuff' and said they are with the circus or (children theatre or something). Didn't see too much children 'stuff' in the car and just assumed that perhaps they were travelling homeless. From the looks of things, when they came, I was actually hoping they would shower since they had been on the road a bit. I try to keep a clean house with travellers coming in daily. II tried to explain that if they are travelling in Chicago, with a carload of 'stuff', always cover them up, even if they are items you feel nobody wants. The girl was right in her insulting review. The stairs was untidy (not the house). But then again, I wasn't expecting 2 guests that night at such short notice with so much luggage (for a short visit). Also, i'm in the midst of basement construction, I try not to 'leave' anyone outside when they can be indoors, even if they are living out of their car. I actually feel sorry for this couple and hope they have better luck when they go. My word of advice to them is that, if you're going to book an hour before your arrival, don't complain and be grateful for the small things in life. If someone open your home even for the moment while you're travelling with all your worldly belongings, be less insulting. So on that note, I do not recommend this guest and her boyfriend.