I am sorry that Nyree and Dean were dissappointed. However, they arrived at 1:30 am in the morning. They made no effort to contact me from the airport. They did apologize, but left early the next day early in the morning without leaving a note, and before I was able to give them the keys. Later in the day I contacted them through (website hidden) and we made a plan to meet to exchange the keys and though I was late by 30 min I did apologize. They used the kitchen to cook an evening meal without asking. It clearly states that cooking is limited to breakfast and not dinner. I then said they could cook throughout their stay because I understood they had missed home cooking. I encouraged them to use the airconditioning as it was hot.