Response from Hugues:
I'm so sorry that you had a disappointing experience when 100% of the guests (from Airbnb and not only) are all the time more than happy about the duplex and compliment us strongly and warmly.
I'm absolutely sorry to hear that a few details we not satisfying, I'll ensure that it won't happen again.
The things that you didn't like in the duplex are for me a true question of personal taste. The building was built by a famous catalan architect and its originality makes its charm, on top of the incredible views and the attention we put to a refined decoration. That's what the renters are generally appreciate.
Last but not least we all the time treat our guests very friendly and if I had the chance to see you another time I'll treat you like that for sure !