The first text message I received from Stephanie is the day before their checkout day. In the text message, She thanked me for the nice apartment and told me they enjoyed their stay. She also asked late check out until 5pm.( she did not mention about any problems for the apartment)
I have never received any notes or call from her during their entire stay.
They left a mass in the apartment with procken wine glass.
I received a text from her the day after she checked out and asked me for a refund because the apartment was not as clean as up to her standard. I asked her why she did not mention anything to me during their entire 4 days stay? She can't answer that, because she enjoy the place!
After Air B&B refused her unreasonable requests. She left this review.