Response from Moudere:
First bad experience on airbnb, I guess that in the lot, it has to happen... People like Priscila have to think twice before trying airbnb, and specially shared space like mine, where they can not expect hotel services, and where they also have some duties as a "guest" in someone's house.
Answers below on each issue (the best answer being the comments from all my other guests) :
- I was not happy because she came at 2.00 am in the night, not because she was lost but because she was chatting with a friend (this is was she told me), and she didn't feel sorry at all. Neither she thought necessary to inform me that she will come much later than planned, specially late in the night, for sure it is not an hotel ! Still, I tried to be nice during the rest of her stay.
- My cat is sleeping usually all night in my room. She is not bothering the guests, and if Spice created problems to Priscila, Priscila didn't tell a word about that while she was at the appartment, she showed a very relaxed attitude towards Spice. It is the first time I have a guest who is complaining about Spice or the noise done by Spice in the night !
- The noise Priscila did in the night was just terrible for us (myself and my cat, and probably my neighbours), noisy shower with music in the night (after midnight), heavy shoes on the floor at 4.00am, loud voice on the phone.... The last day, I woke her up in the morning, otherwise she would have missed her flight back !
- As with all guests, if needed, I try to help and give tips on how to organize their stay... which I did with her also, and she looked happy to hear them when she was here (she even asked me some questions afterwards). I am quite surprised to hear that I was getting too intrusive on what and where she wanted to go and visit ???
- Noone never complained about the towel, and Priscila didn't neither while she was here (I provide a normal towel, for sure not a big towel).
- What is mentionned in the ad is that the appartment is at "Place de la Republique", which is at 2 mns walk from my appartment. I don't understand this district issue ! All the guests are very happy of the central location...
I guess all this is because I let a honest and true review on her, but I think it is important for other hosts to know (it would have been nice for me to know !). Unfortunately, I have to say that I was also not expecting a fair review from her side... No surprise when I read her review.