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Shannon wasn't particularly a pleasant guest. She didn't read the description that states two double beds (it's a two bedroom apartment) and decided I should refund the small additional charge for the third person, since she hadn't read it. Seemed she should have rented a place with three beds, not two. Would have done it as a courtesy as I like my guests happy, but in her case, nope. Life is short and she had no cause to talk to me that way. My airbnb experiences have always been so good and no one has ever behaved this way in the past, and it's not the way you treat someone who is housing you and respectfully offering you their home.