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I am an Australian children's book author and acupuncturist.
I had clearly stated from the very beginning that the rates were wrong and had emailed the guest immediately. There was no obligation to book. This is a bed and breakfast, not a motel where even 10 people can stay in one room (if they get away with it). There are additional costings per person- on additional linen, electricity and gas, hot water, wifi and internet available, and of course, the additional breakfast. People stay in BnBs to get a homely feel, and even pay more than in impersonal motels.
very friendly young ladies,even got a shoulder massage on an injury;-)
Rozlyn and her mother shared some delightful stories of their travels and experiences. They both enjoy bnb hospitality and it was a pleasure to have them stay while in Auckland, even though it was raining and cold. Here's hoping the rental car managed their journey north and south!!! They shopped up a storm on the last couple of days taking back to Australia some lovely possum and merino products and other purchases for a new property. Happy travels girls!!!
I am not sure as though I have the vocabulary to fully express my love for Roslyn and Frank! They were incredible guests! The dynamic between them is heart warming and a joy to be around! Roslyn and Frank were above respectful, yet not stuffy. They were beyond tidy, yet not uptight! Truly warm, generous, enveloping and electric people! It is a given for me to provide the best customer service for my guests but to have it appreciated and recognized, in return, is an unexpected and beautiful gift to me! On top of their words of gratitude, they "showered" me with a couple of spectacular presents, that I will cherish for a life time! Molly, my Pug, who they adored, and I miss them already. Absolutely guests that I did not want to see go! (I even tried telling Frank that I locked the car keys in the house so they couldn't leave! His reaction was priceless)!!! Any host, is a lucky host, to have Roslyn and Frank in their home!! ~ Kristi and Molly, the Pug. Los Angeles, California. U.S.A.
I loveeeee Roslyn!! She is such a cool person! I had an amazing time with her. She is a brilliant writer, and we spend some marvelous time together, sharing knowledge and hanging out in Vegas, all around. She is very sweet person and so easy going. I love her energy and I am so happy that I met her. I totally trusted her & her very respectful, polite boyfriend. Thank you both so much and wish u all the best!!