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Originally from Newcastle. Lived in London for 12 years. Now working as a life coach.
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Kevin was helpful while booking, met us on arrival, and showed us around the apartment. We selected the apartment as it was close to ExCel and listed as 'sleeps 4'. In our initial enquiry, we had indicated we were looking for accommodation for 2 couples. However, there are beds for three people, despite the "sleeps 4" descriptions given in the listing.
When being shown around the apartment, we noted there were only beds for 3 people and thought we must have misread the listing. After checking the listing and our enquiry email, we contacted Kevin to raise our concerns about sleeping arrangements for a 4th person and found a complete lack of concern or support. We were told someone could sleep on the floor or sofa in the living area. The sofa is too short to lie on in the direction that has a single cushion, and in the other direction is narrower and has separate cushions with gaps in between. Might be ok for a child/teenager. One of our party slept on the floor wedged between the single bed and cupboard in the second bedroom, which also has a large desk/home office setup. Kevin messaged that he was "...sorry you made a mistake when booking...", as we had assumed that "2 beds, sleeps 4" meant there were beds for 4 people. One of the photos may have been of a fold-out/sofa bed/trundle bed arrangement to fulfil the description in the listing, but is not - it is of single bed.
Unfortunately, as soon as there was an issue, the owner's "care factor" disappeared. We have stayed in apartments in Scotland, England, Netherlands, France, Italy, Indonesia and Australia, have always had really good experiences before, and found owners very helpful and supportive - not that we've found a listing we thought to be misleading or had any other issues in the past.
Otherwise, the apartment is fine for up to three people. Being on the flight path to LCY and about 1000 m from the end of the runway, there is aircraft noise particularly during peak hours in the early morning (~06:15 am onwards) and evening, as aircraft are low as they pass. It is a convenient location for ExCel, and not far to walk to the DLR for transport into London etc. Onsite parking was appreciated.
Excellent apartment, just as promised and a fantastic location for London Excel. A touch of class.
Booking was seamless and Kevin couldn't have been more helpful throughout.
Will definitely book again.
Kevin met us with a warm welcoming face, really helpful showing us around the apartment and letting us know where best to visit around the apartment. Perfect location.
Kevin provided directions and was accommodating in relation to meeting us when we arrived. The apartment was everything we could have hope for and more! Stunning views of the Thames, day, evening and night! The kitchen was well equipped and had all the necessary condiments required which we were free to use. The apartment was spotlessly clean. We felt very safe in the area and the apartment is very close to the Dockland Light Rail service which links to the Underground system so it was easy to get to any where we wanted to go, it could not have been handier for the ExCel Conference Centre which we were attending, which was accessed by a foot bridge right beside the apartment. The lift to the bridge was out of order but repairs are underway, the stairs were good exercise each day! We really enjoyed out stay in Kevin's apartment!
Apartment was great , in perfect location for conference in Excel that we were attending .
Kevin was very helpful with information : restaurants ,tube etc
Definitely will recommend this apt
Kevin is an excellent host and the flat is in a great location for the Excel Centre. Great communication before our stay and sitting on the balcony after a 14 hour day on your feet was a glorious experience.
We will never book hotels again. The freedom to relax in beautiful surroundings and not be beholden on hotel and restaurant prices, was a great way to enjoy a working weekend.
Great apt if u are going to the Excel Center. Short walk across the bridge. Kevin was a good host and met us right on time. He provided tips on restaurants in the area. One thing to keep in mind is that the second bedroom is pretty small with a single bed. Other than that, nothing but good things to say about our stay.
Great apartment, perfect location when you need to be close to Excel Convention Center. Kevin was a very nice host offering all the communication needed
Kevin was a wonderful, helpful host. The apartment was very clean and comfortable with break-taking views from the balcony. It was peaceful and quiet. Easy to get to from the DLR and very easy access to the Excel. Highly recommended. Thank you Kevin for your hospitality and your patience!
Kevin is an awesome host. He is accommodating and also gives you advice when you need it. He is super friendly and very nice! We arrived late and he made sure we landed on time and messaged me to make sure i knew how to get to his place. He provided detailed instructions. Upon arrival, Kevin gave us a detailed tour of his place and a good orientation! I really like his place. Very close to excel and the train station. Convenient! ;)
Kevin is a very friendly and easy to chat to person. He arrived on time, checked-in and then he went out. He stayed only one night. He left the room tidy next morning and we met again briefly on his departure. However, based on our very short interaction, I can happily recommend Kevin to any potential host.
Great guest. Everything was fine :) highly recommend.
Kevin was a great guest, clean quiet and considerate! He is welcome to come and stay anytime!
It was a great pleasure to meet and host Kevin. He came with his couple and they both very very polite, responsible, tidy and took much care of everything. Furthermore we shared some nice moments. I would highly recommend them as guests!
2nd stay of Kevin and he left my room very clean.He is a perfect guest and will be happy to host him again.
Kevin stayed for two nights and he was very friendly and polite.He left my room very clean.Highly recommended guest and would Host him again.
Kevin is a wonderful guest. He let us know how to manage airbnb and its value which were very impressed. The room was perfect after he left. I am so happy to be his host. Hope you could meet in England or Korea in the future.
Kevin was as easy hosting as last time we had him staying.
It was a pleasure to have Kevin stay at the apartment he was a nice guest and treated the apartment with care.
It was a pleasure hosting Kevin, he is very simpatico. Communication with him was Smooth. And he respected the house rules. Thank you Kevin for been a great guest!