Response from Cissy:
I stayed your house from Monday to Friday on a business trip with work colleges. Your statement of contacting you over weekend is not true. I now suggest people to think twice about booking this place, when genuine review being accepted badly.
I use airbnb for business and pleasure since June this year. I host my own place. I believe honest review should be encouraged and welcomed, so that we can improve our service. If you could not be bothered to response your guests after their checkin, then please do not get upset when this was pointed out in public.