We are so happy that you enjoyed your stay at Alone at Last. Thank you for the feedback on the cabin. A cutting board is a great idea in the cabin and will add this in the kitchen.
Bring your own pantry..., We realize that this may be an inconvenience. We can't permit the transfer of any type of used or opened food, condiments, or spices from guest to guest due to health reasons. This use to be a practice in the past, but one that isn't found to be practical today. Our guest share with us that today they would not be comfortable, using any type of food item left behind, for fear of any type of contamination.
So by purchasing and bringing your own food items you will always ensure that you and your family the peace of mind of not having to be worried about any health issues while vacationing!! Again we are glad you enjoyed your stay with us and look forward to seeing you again in the future :)
Hi Summer! Thank you so much for staying with us! We are glad to hear you guys had such a good time. One of the drawbacks to being so close to Pigeon Forge is cabins and homes are closer together. Its kinda like give and take. :) In July, 2014, we added the big concrete driveway for all overflow parking. Believe it or not, the cabin used to be rented with just the front primary area. That parking area is now primarily used for handicap, grocery and luggage pick-up and drop off and overall just a convenience factor. The big driveway holds 9 vehicles and has ample turn space for your car to turn. I'm not quite sure about the sheets/towels. Our sheets and towels are professionally laundered and pressed. We haven't had complaints before on this so it may be a preference issue. I would be happy to discuss this further. In rental cabins, the rooms do have a tendency to be smaller in some cases. They are built specifically for short term living. Many times guests can become confused as they may expect the room they have at home or the closet space or the storage. In cabins, we maximize the needed space with cabinets, sleeping, living and dining areas, game rooms and bathrooms. This allows for everyone the base necessities. :) Once again, we appreciate your business and look forward to your coming again. :)
Thank you so much for staying with us! I am glad you enjoyed your stay in Above the Cloud, it does provide for some great views of the smoky mountains, especially of the beautiful fall colors.
Again, we are glad you were happy with your stay and look forward to you staying with us again in the future :)
The first night of the reservation was double booked based on a calendar error. We did attempt to work with both reservations that were overlapped and in the end Eduardo elected to cancel as his dates were not flexible. We cancelled from our side to allow him a FULL refund.
I agree with you about having more football channels! I am a HUGE football fan! (GO VOLS!) Will definitely address this with the cabin owner. Thank you so much for your helpful input! :) The cleaning fee was not $180. That fee included your property damage insurance, administration fees, and the cleaning fee. We waived your $3000 damage deposit so this was all you had to pay. :)