we are from Hong Kong. Our friends are form Oxford. We are planning a relaxing and scenic long weekend. We plan to enjoy some local foods and beers, and see all the best things that Brugge has to offer.
Im sorry you felt that way. My parents who stayed with you said they were quite disappointed with the bathroom setup. It was way too small and the water system was not very effective from what I was told. They said overall it did not live up to the reviews. I chose this Bnb for them based on reviews. They usually don't have very high standards so I think you should take their advice on board.
In response to your posting. They said that the other places they have stayed at have been fantastic so they usually do have good words to say. I am sorry it did not occur on this occasion.