I must take issue with Irene's review. Yes, not used to electric kettles, and accidently burned it, very sorry. When we left, we tidied up the place including sweeping debris, making beds, cleaning kitchen surfaces, etc. There was no "excessive mud", and I still dont know what throw pillow they are taking about, the pictures did not reveal excessive stains. The unit is advertised as pet friendly and is near the Russian river, and unclear why normal post rental cleanup would not do the trick. We disputed that it would take six hours to steam clean and two hours to clean off the stove hood, and some original costs were admitted as incorrect (kettle: $65 not $85, cleaning burner top: $55 not $75). We agreed to pay (phone number hidden)), not half. Even after our dispute, I wrote a positive review, only to find our reputations disrespected.