Unfortunately this over the top response from Warren shows that he's being a bit unreasonable. I think my review of his apartment was positive on the whole and quite balanced.
I admit I asked for an early check in but I don't think I "insisted" on it. We were pleased Warren accommodated our polite request!
The fact that the door handle came off twice indicates there was in fact something wrong there. A door knob and a lock should be a pretty simple mechanism so I don't think all the problems can be attributed to me not knowing how to "use" it! Quite simply, a door knob should never come off and a lock shouldn't need you to put your shoulder into it if the door is in good repair. The door seemed to have some water damage and probably needs replacing.
As I said in my review, we were not concerned about security because we managed to lock the door every time (with some persistence).
I really think I'm being reasonable here and Warren's response shows he's the one that's a little unreasonable and difficult.