Thank you JImmy. We were horrified as you were, and have called the owner to initiate pest control. The heater has been fixed and actually heats the cottage to 90 degrees and is very adequate, but it needs some time (not a lot) to heat up. There has never been furniture in the kitchen, but we've heard that commend before, and obviously we can't do anything about the location of the bathroom. Regarding the outside patio, with windstorms off and on all week, agricultural conditions exist and dust, debris happens. We take all of your complaints/suggestions seriously and we'll address them before the next stay. Thanks a lot - Pam
Thank you Charles. We did test the heater before you arrived and it was working fine. I called our handyman immediately, when I received your phone call, who called and was told not to come out per your request? Subsequently, we found a loose wire and replaced the thermostat. Also left additional heaters for you. Sorry about the wood, it is not a policy to stock it, and we'll make sure to let guests know based on your suggestions. Sorry you didn't find your stay satisfactory we'll work harder and let the property owner know about your complains.