I like to meet new interesting people and I love Cartagena de Indias. I Hope you like it!
The host is a very cool and sweet person and the place has amazing potential. It just needs some attention.
These are just items that I found unsatisfactory and may or may not be of concern to everyone. There were 5 guests including myself staying here.
WIFI in the room did not work at all. We had to use the one the hotel has available in the lobby. However, once you went to the pool area, it would disconnect very often. This was very frustrating since we would have to go up and down with our laptops or leave it at the reception desk.
LIGHTS in one of the rooms were not working at all. This was finally; partially fixed after being there several days and close to the day my other friends were arriving.
TOWELS were provided, but just one set per bathroom. After several calls they delivered three more close to the end of our stay.
SHOWER heads in two of the bathrooms were not working. One didn’t have the actual shower head and the other was missing the knob which controls the up/down for the shower head and holds it in place. After several calls, the repair guy replaced the shower heads but could not complete the installation because he needed authorization to drill in the necessary holes. I found some wires and tied the shower heads in place.
SHOWER DOORS couldn’t be closed without a potential risk of breaking the glass. The bottom rubs against the floor.
DOORBELL didn’t work. For those staying in the room downstairs didn’t matter. But the other two rooms are upstairs and it’s hard to hear if someone knocked.
SAFE BOX didn’t have a key. I was advised that it would be fixed and nobody came or called. Although hotel security is pretty good, we had to carry most of our moneys with us. But that still left all other valuables at risk.
IRON not available. The hotel was nice enough to provide one, which was not working properly and damaged some clothes. I called about this as well and it was never addressed.
TOILET TISSUE\ROOM SERVICE not possible since the apartment is not owned by the hotel. We had to buy them ourselves. The repair guy was able to provide more once I saw him the second time and explained to him everything that was going on. After the 6th day, I asked if any room service could be provided. They sent a lady to clean and turns out that I had to pay her.
WINDOWS all over the apartment is amazing, but you can tell they haven’t been cleaned in a very long time.
BROKEN ITEMS in the apartment left me a bit concerned since when you book there is a hold on your card in case something is damaged during your stay. But, the host never met me when I arrived to release the apartment in order to take note of what was and wasn’t broken.
The reservation was canceled the day before arrival. This is an automated posting.
Excellent place with a lot of space and places to hang out. Location is good and a short cab to Old City. One issue with the shower water pressure, but Mariana was very responsive to help get it fixed quickly. I would recommend this apartment to others. Mariana was able to accommodate on short notice, and was very responsive to emails and phone.
The reservation was canceled 20 days before arrival. This is an automated posting.
Place was a great deal - well located and very spacious! Layout was awesome, only complaint is that you can only use the WiFi if you exit the apartment and stand in the external hallway. Beyond that, everything was excellent!
The space is in a great location on the beach near the old city (we took taxis, but you can walk it). The beach directly in front is great, with a lot of vendors there to sell food, drinks, and souvenirs. The building is actually a hotel, so it's well-kept with porters and a front desk that are very friendly and helpful.
The apartment is spacious, with three inside areas for eating and socializing and a big outside balcony. The air conditioning was working (actually it was a little too cold!), which is great because Cartagena is hot! The only note is that a few of the bedroom window blinds and shelves inside the closets are a little run down, they could use replacing. Some of the kitchen/bathroom supplies are a little sparse, but adequate if you don't need extra towels or if you're planning on cooking basic meals. Also, the wifi was out or very weak for the duration of the stay. All in all, we were very happy to stay there and highly recommend this apartment.
We had a great stay at Marianas apartment. We also visited the island where she runs a beach club and a restaurant. Great place it will be worth to visit.
The apartment has all you need. It might need a renewal of kitchen equipment, but we had most of our meals out.
The building and the apartment needs some rehabilitation, but it was nice, clean and nicely decorated, The pool area is also very nice if you get tired of the beach.
Mariana is a very nice host. Thank you very much.
The host canceled my reservation 14 days before arrival.
The location of the apt is pretty good- beach is across the street and old city is a $3 cab ride and less then 5 minutes. There isn't too much to do/see/eat in Bocagrande but we loved having a beach with warm ocean water so close to us, despite the overwhelming amount of persistent beach vendors.
The building has a pool in the front which is convenient; however the building is a little old and the elevators are very slow/sometimes don't work properly. Building staff was friendly and the lobby is nice. The apartment has great lighting and is modern, spacious, and beautiful and has a lot of potential but does need a renovation: window frames and sills are old and squeaky/dirty, chips on the walls and ceilings, blinds didn't work properly, beds were really hard, A/C was decent in general however the twin-bedded room has no A/C and with the blinds not working, it can get pretty hot in the morning and daytime when the sun is out.
There is also no hot water. Apparently no one in Cartagena has hot water except 5 star hotels, so just something to keep in mind...
Mariana herself was very helpful and friendly and quick to respond and the apartment is great but does have several flaws and needs a renovation.
The apartment is exactly as shown on the photos..absolutely gorgeous.. however, if you don't like the heat.. you may not want to stay in this apartment. The airconditioner doesn't work. It was working a little bit during the first day.. but after that nada. So my lady friends weren't too happy while we were performing.. wink wink.. if you know what I mean.