Response from Claudio:
Not at all sure how serious you could tell we were as we only saw you for a combined time of about 5 minutes maximum! Maybe it was because we didnt apreciate being kept awake by you and your guests until 4am? We are not complaining, just trying to leave an accurate review. A hotel is the opposite of what we were looking for so i dont appreciate you trying to paint a picture of us that is untrue in order to show you in a better light. In truth i am very well travelled and have roughed it in bolivia and paraguay for 6 months recently. As someone who travels a lot and normally stays in hostels i have a good idea of the minimum amount of hospitality required and also appreciate accurate reviews of places, this is why i tried to remain friendly and diplomatic in our review of your b&b. Also with regards turining up 3 hours early, i specifically rung you the day before to ok that with you which you were completley fine with, and all we needed to do was drop our bags off, this was at 11am so it shouldnt have been a real hardship for you. With regards to the wifi password, we did miss that sign so i accept that criticism. We dont wish to harm your reputation because its a nice house and we know youve had many great reviews, thats why we came to you, we just didnt get the experience that your reviews promised.