Thanks for you feedback. We changed the couch, and fixed the balcony door. We also rearranged the laundry/luggage area so there is more room on the first floor to leave bags and food. We had just repainted the place. Please see the new photos. The place sometimes gets somewhat destroyed by tenants, and it looks like you checked in after such a party. Also you checked in at 10pm so I could not do anything that day. Next day I came and fixed the broken items. You also wrote this review because you wanted a full refund from Airbnb. You opened my storage closet and took pictures inside and sent them to Airbnb to prove that the place was a mess and that there were tools lying around, which is not true. I had to send airbnb photos showing the storage closet closed and storage closet open and they ended up charging you for the cancellation. There is no mold or mismatched light bulbs, thats just made up. I have two wifi connections, main one and backup, one verizon the other time warner, both at maximum speeds. The only reason this gets slow is when everyone is on bittorrent. Please text me if the wifi is slow and I can reset the router/password.