Head of Science in an international high school. Originally Scottish but currently living in Mexico City.
It was very pleasant to deal with Hina and all went very easily. She seems like a very kind and considerate person. I only wish she would have told me before she checked out that she had a problem and we would have been able to solve the problem and made her stay all the more enjoyable!
Lastly, when I wrote back and suggested that she should have told us about the inconveniences during her stay instead of when she check out, she wrote back to me : “ Thank you for your kind feedback! You were right, We should have let you know before we checked out. I guess it was laziness on my part. I had been travelling for three weeks already including cyling from Panama City to Puerto Viejo so I didn't want to cause a fuss for just four days. I hope you get your issues fixed and to be honest, I wouldn't hesitate coming again or recommending your place to anyone.”