Thanks Lauren for your comments. As our previous conversation the night before we had thanksgiving dinner that's why the apartment was a little bit messy and I did apologized for that. Lauren mentioned and confirmed to be arriving late at night but since she arrived unexpectedly very early the room was basically not ready but I asked if that was ok and they didn't mind to check-in so I'm a bit surprised for this feedback. The mattress has been replaced for a brand new queen size so the bed is very comfortable at the moment. 99% of all my previous guests are absolutely very happy. We always try our best to provide the best hospitality service.