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Claudia, her husband and friends were such a pleasure to host. They took NYC by storm. I say that because I didn't really see or hear them after check in. So I assumed they were never really here. When they were they were extremely quiet. They followed all house rules and was not a problem at all. They were very personable and easy to talk to. When they arrived there was a problem with the Direct TV and they were so patient while I resolved the issue. We enjoyed having them and would recommend them to anyone. Claudia gave Yolanda and I these cute little key chains from her country. This was such a sweet gesture. They are wonderful people. We hope they would stay with us again in the near future.