As a host we always go the extra mile when leaving a place. We actually stripped all the beds, washed all the towels, started the first load of linens and ran the dishwasher before we left. Rene let us know she was not happy about one thing during our visit. She texted us letting us know she was more concerned about her electric bill than our comfort when we were forced to turn the kitchen oven on for heat which took two days to get repaired. For the rest of the story read my review.