Stefano was a good guest and he left the apartment in good shape. All the reviews by the guests and from me about the guests I think were accurate and they've been very favorable but Stefanos' review is really unfair. He complained that the apartment wasn't clean but only cited a dirty sponge as not being clean, complained about the sheets although admitted they were washed but had picked up white spots. Well the white spots were from the towels that were also cleaned in the same drier. IMHO his only valid complaint was the lack of A/C but up until he arrived we were experiencing winter weather in early spring. The heat wave took me by surprise and I hadn't installed the A/C yet. Now it's installed the apartment is very cool. And anyway I have him two fans that did keep the heat down. Finally he complained that if the A/C was installed it would have been right next to the bed's headboard but when it was installed it was at the other end of the bed. And then out of no where he mentioned that there were no bedbugs. Did he expect bedbugs. I certainly wouldn't rent to someone like this again. As with Stefano and all my guest I make an extra effort to make their stay as pleasurable as possible and up until now the reviews indicate that I've done a good job at it.