Thank you Jim - I should have waited for your reply and the owners response before lodging my response to Marks review.
It is very comforting and reassuring knowing you extended your stay 3 nights.
I have never had a complaint regarding this property but the previous guests review certainly upset me - and bad reviews are not taken lightly.
I am so pleased you enjoyed your stay.
Mark I am so sorry you have encountered these problems
I have sent your remarks to the owners for their urgent attention.
These owners are a lovely couple who offer budget accommodation but they must realise that a high standard of cleanliness is priority.
I have now suspended the property and requested airbnb remove it from their site.
I have several properties listed with airbnb and these owners take pride in their properties and always ensure the high standard is maintained.
This review is for this property only and does not apply to any of the other properties I host.
My sincere apologies
thank you for your lovely comments.
I have purchased a pre paid wi fi device which I hope will solve the problem.
Can you come back and give it a test run :-)
Thank you for staying with us.