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Salve sono Massimiliano, sono un web manager e mi occupo della gestione di questi appartamenti insieme a Maristella e Ana.
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great location but very bad wifi. Host was not very welcoming nor helpful. Reacted very bad on a misunderstanding about the check out time.
The flat is very conveniently located, close to the train station and all attractions are of walk-able distance. Shape of the flat looks a little weird and not user friendly to me though (a long rectangular, which you need to go into the first room to access the second room). Other than that, the flat itself is perfectly fine.
However, I must say I am not too happy when we arrived, especially with the woman who claimed to work for Anna (the host) and helped us check in. Not to mention the bed weren't made for us when we arrived (we need to do all the bed sheets ourselves.... The staff claimed that she was too busy and the law doesn't say the bed has too be made ready for us blah blah blah. All I could hear was laziness), she refused to give us the second bedroom which we were promised of. She insisted since there were only 2 of us, we only need 1 room with the double bed plus the sofa bed at the living room, and claimed that the second bedroom was under renovation. It was not until i showed her all the conversations I had on airbnb here and after a big fuss that she finally gave us the second room, which of course is not under any sort of renovation. I am not sure if it's a language problem, but to us she seemed rude all the time and had unnecessarily large reaction to every question we ask, such as inquiry on the availability of extra blankets and air-conditioner. There is also a third bedroom (locked the whole time) linked to the second one, and we accidentally turned on its lights as the switch was located in the room we were staying in and we weren't aware that the switch was for the other room as we were never told of it. The staff kept knocking on our door late at night just to tell us off for this, which at that time my friend was in the shower and I completely passed out.... The staff/host who handles all the inquiry here on airbnb is not responsive as well.
Conclusion: The flat itself is nice and well located. However, the communication with the staff/host is painful.
The host canceled this reservation 17 days before arrival. This is an automated posting.
This flat is located in the center of the city. Short walk to many sites, cafe's, shops, train station and plaza's. We had a slight problem with the address number being wrong on the website but worked out to our satisfaction. The flat is on the 3rd floor and very compact. The shower is only 2' x 2', if you are over 6' and 200 lbs you will have a hard time showering. Everything else was as advertised on the Airbnb website. Host was very responsive and great about the late check-in. If you need a clean place, fair price and a place to put your head down on a pillow it works great.
A lovely apartment located in a very central location. The beds were comfortable and the views of Florence - including the Duomo - were fantastic! The three balconies were terrific. The stairs to the apartment added to its charm. Our time in Florence was memorable because of our stay in the apartment.
Apartment is fine... located on the ground floor of the apartment block off Via Guelfa, about 5mins walk from the Castle/Convention Centre where my conference was on. Colour scheme has changed since the photos were taken, otherwise they are pretty accurate. Nice apartment, 1 double bed and (I assume) another pull-out bed in the sofa.
Location is very close to the train station, approximately 10 minutes slow walk with bags... apartment is on the ground floor, which means no carrying heavy bags up stairs, etc. which is always a risk in Florence, seemingly :)
Anna was the contact/person I dealt with in Florence... she was professional, helpful and always busy :) If you think of it, bring along a photocopy of your passport picture for check-in/registration... otherwise you may need to find a photocopy shop to do same. I got charged an extra EUR30 on arrival as my flight(s) were delayed and it was a late check-in (past midnight/12am), which was something I had not counted on...
I stayed an extra night in one of Massimo/Anna's other apartments and that too was quite nice... I would recommend the apartments to anybody thinking of going, and would stay here again myself.
Non ho avuto il piacere di conoscere il signor Massimiliano, ma la signora addetta all'accoglienza è stata davvero gentile e disponibile. Gli appartamenti sono tre, uno accanto all'altro ma dalle foto tutti molto simili nella struttura e negli arredamenti. Direi tutto sommato accoglienti. Non posso dire altrettanto della palazzina in cui è situato l'appartamento. L'ingresso passa per una carrozzeria e le scale che portano all'appartamento sono piuttosto squallide (no ascensore). Il quartiere e il palazzo stesso si sono rivelati tranquilli, ma di certo il primo impatto non è dei migliori. La pulizia poteva essere più accurata. Internet a pagamento: 5euro al giorno. Nota positiva: la posizione, a pochi minuti dal centro e ottima per il parcheggio auto.
Gran ubicación, cerca de la estación del mercado... pero con mucha calma, no se escuchan ruidos por la noche, perfecto para dormir.
The appartment is very nice, close to Duomo and Santa Maria Novella. The owner is very kind and make us feel home. Thanks,
My daughter and I stayed in one of the Via San Zanabi apartments and found the space just enough for the 2 of us. It has a spacious bedroom up in the mezzanine floor with a double and single bed. The kitchen cum dining is a tad small but enough. The location is perfect as the central market is just a block away and everything else including the Duomo, train station etc. are all easy walking distance. Restaurants and cafés are 50 yards from the main doorstep and various supermarkets and bakeries located on neighbouring side streets. The hostess (Maristella you are wonderful!) is multi lingual, very helpful and friendly and we used her often for assistance on how to get around Tuscany. We were on the 4th Floor and our wifi connection worked well. A very quite apartment with only the birds waking us up in the mornings.
Will definitely stay here again.