We did not blame you for our problems. I did mention in my review that we requested an extra night. I also mentioned that you are very nice and accommodating. We did not complain about the soap, towels, noise, location of the room or breakfast, nor did we demand anything. We only asked if an extra night was possible and then if another room was available because of the musty carpet. You offered the ride and to look at 3 rooms, and we definitely appreciated it. I simply stated the facts and am quite shocked by your anger and language.