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We had a small problem because we exchaged a wrong phone number via email and he was not able to contact me despite he had my right number written on his booking confirmation. My number is are also clearly written at the apartment next to the wifi password. He also could contact me via email and he also could call my colleague David (all our numbers are written clearly at the apartmet next to the wifi password. He also was one hour late to the check in time (it was late in the evening) Communication with him can be a bit difficult. Besides that no problemas with him.