Sandra is the reason why one may question ever using Airbnb. Why take the risk of inviting a complete stranger into your home? They may abuse, steal, destroy... and then I remember the over 100 guests I've had stay at my house and how wonderful THEY were. How my own life has improved just by meeting them- and how the world gets smaller every week. Sandra did not like my home. (I think she wanted a more lovers/quiet getaway though my profile and reviews do not warrant that opinion.) So without even communicating with me, cowardly contacted Airbnb with some heightened opinions and demanded her full refund so she could stay in another home. This is the type of person Sandra is. Its disheartening. Things can be worked out in a more positive way. Always.
We all have to live in this world together.