Franco is Service Design Expert at the Web Foundation, working on the creation of a series of Mobile Innovation Labs in Africa. Currently active in Kenya, Ghana, Senegal - the labs aspire to be community catalysts, training centres and incubation hotspots for transforming ideas into start-ups able to generate useful, sustainable services to local communities.
Prior to joining the Web Foundation, Franco worked as User Experience manager in Vodafone Group, taking a human-centered approach to envision innovative and meaningful services.
In his spare time, Franco is one of the crew behind the Design Jams initiative: one-or-two-day design sessions, during which people team up and collaborate to tackle engaging User Experience (UX) challenges. The sessions champion open-source thinking & design.
Franco is available on (website hidden) (@bobbywatson), flickr (themepap), and – often – at a meet-up / conference near you.
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