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I am from Bosnia and Herzegovina :)
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Ivana (and the 2 other guests she brought) left my apartment behind in a really good state, I would definitely recommend her to other potential AirBNB users if she wants to rent your place!
I ve hosted Ivana with her friends and I m very happy to meet them. I
She seems a very decisive person but friendly and kind too. I had the opportunity to spend much time with her and her friends. I advice to all Airbnb community. Hope to meet them again.