It’s a pity to hear you didn’t enjoy your stay at Sweet Comfort.
To respond to your comments.
1.All our guests have no problem communicating with us, they either leave us a message or a note on the door. We are at the guesthouse from 10:30AM -10PM but there are days we simply don’t run into the guests because of their busy schedule.
We left you messages, but you never responded to any of them. We always try to respond to our guests as soon as possible by whichever way.
2.The room has no locks but if you had asked we could have given you a locker to put your valuables.
As for the blanket, we have no idea why you slept on top of the blankets without realizing that there were 2 full blankets in your room.
As for the towels, if you had just asked us we would have provided you with extra towels
3.We are sorry you had such an experience on the last day.
We have not had any trouble with people forgetting the password since we always advice them to take a picture of it on their cel phone. But I guess in this case the guest was drunk. We cannot always know what kind of guests come to stay at our guesthouse. If you felt uncomfortable from the beginning, you could have just ASKED us to see if we could change you to a different room.
4.The window has an iron grill for your safety. You would not want a drunk person to come into your room in the middle of the night through the window would you? The door you can always open from the inside I don’t know why you think the door would not open in case of fire. ALL our rooms are equipped with a fire alarm, and each unit has a fire extinguisher in the common area for safety. Also, there are 2 emergency exit doors not just one.
We know that you are traveling the world right now. We hope you are having a great time exploring new countries. All the best.
The house was just renovated hence the "new" smell. If you had asked for a clothes hangers we could have provided you with one :)
We were so excited to meet you finally when you arrived. Yet when you left you left our new guesthouse in such a mess :( We want our guests to have fun and to enjoy shopping in Seoul of course, but next time PLEASE do not leave ALL the trash in the guesthouse ;)