esthetics-fashion-handbags-made in italy-colors-design-chinese factories-accessories-jacquard fabrics-traveling-languages-bali-germany-italy-hong kong-yoga-crazyness-meditation-cocktails-running-beach-coconut water. that's what's in my mind...
Response from Lucia:
first of all many thanks for your review. I am very sorry that the bathroom wasn't in perfect conditions upon your arrival. As I explained I had previous issues and there was no time to fix it in between visitors. The easy things as drainage and the broken toilet cover were repaired immediately the rest will be done now. On top of that, I offered you a discount and additional free cleaning service to compensate the inconvenience caused. Flowers and a fruit basket were offered as an apology.
Concerning the stairs, yes you are right, but it is also clearly stated in the description that the apartment is in a typical Chinese walk up building and not in one of the big apartment blocks, which also gives the place its charm.
I will take your message as advise and remove the photos on the wall and the few personal things which still were visible during your stay.
As said before, I am very sorry about the inconvenience caused and am happy to hear that you did enjoy your stay in any case.
All the best.