Casa Stella is very disappointed in the guest for not contacting the house manager or the host sooner to voice their concern. Instead they vacated 24 hours later without giving us a chance to help resolve their issue. As it is, the issue was minor and was corrected the same day.
I urge this guest and all future guests to be pro-active and not hesitate to contact your host immediately if you have any complaints, issues, observations or just questions. Communication is key.