Response from Diane:
I own a beachouse in Southamtpon which I rent on a regular basis. I am thankful when a tenant or guest contacts me when there are issues with my house. That comes with the territory being a homewoner! Perhaps I should have taken a picture of the doorknob before my husband fixed it. Why would we make something like that up? And trust me you can see for yourself when you get there that you have a major leak coming into the living room from the bathroom right onto your leather sofa. I was kind enough to put a big towel there.
And when I emailed you to advise you of such your response was, "What else did you break?" Are you kidding me?