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Never received any complaints by prior clients for the cleanliness of the unit. I checked that all bulb lamps are working,may be the guest was not aware how to turn on the lights and never asked for.The apartment is placed over a picturesque nice street in heart Trastevere.Shouldn't the client enjoy heart centre because of potential noises, next time would be better lodging in a residential area out of the centre. No notice of a malfunction with the lock of the door.Moreover, the guest spent 80 euros per day, that means 40 euros per person which is the same price as the youth hostel with shared (email hidden)ere is no Wi-Fi because nowhere is mentioned this service is available in the flat: why a guest should expect an equipment promised anywhere and complaining for its unavailability.I could claim also air conditioning even whether there is no mention of it!Astonishment is the only right feeling!