When you rent the Garden Oasis you DO have the entire home for your own use. The kitchen, living room, bedrooms and bathrooms are entirely for your own use. On occasion (especially in winter) the owner is on site in a separate suite, which is locked for privacy. The propane fireplace did NOT run out of fuel, it has a safety setting which shuts down the fireplace after several hours of use. I had the tank checked and it was 2/3rds full. When this happens the fireplace needs to be started with the remote differently. I would have been happy to show you how to do this had you asked. Also this is explained in instruction manual I left for you. Laundry has never been an option in the Garden oasis, why would you criticize this? I did need access to my office, it took 15 seconds to retrieve a necessary key, this was an unusual circumstance for which I apologize. In no way did I object to you helping your parents, this is an outlandish and untrue accusation. I was simply reminding you where to park AFTER you had unloaded your party and belongings. Thanks to your feedback I have change the number of bathrooms to 1.5.
In my years has host, you are the FIRST and ONLY negative experience I have had. May you find peace along your journey.
Good point, I don't have actual wine glasses, I will get some though! Thanks for your feedback. Once I have a sense of my guests I am happy to leave them with a plugged in phone to use. Calls can be made free anywhere in Canada. I will make sure you have a phone to use and wine glasses on your next visit!
I am very sorry you had a difficult time getting your key.
Was it the code? or did you have difficulty finding the lock box?
I will improve on this as it is very important guests can get in!
Thank you for your review please return.