London / Copenhagen
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Wonderful guests! We really enjoyed having them here, sharing some wine and getting to know them. They are a friendly and charming couple, and are welcome back anytime.
Mike was an excellent guest
Mike and Lulu were delightful guests and wish we'd had more time to get to know them! They are enthusiastic travelers and a pleasure to host. They were incredibly clean, quiet, considerate, calm and A+ communicators from check in to check out. We'd love to have them back and award them the Airbnb 5 star rating, no question!
Mike booked the cabin very last minute - only hours before check in. We sent full directions and guidelines to him prior to check in. I spoke with Mike after his arrival to see if there were any questions. Two days later I received an email that he has only stayed one night (not letting me know until after the fact so we could re-book and perhaps refund him a night's stay.
He said the was disappointed because:
1. There was no welcome note.
2. He did not like that there is no key (although this is stated in our info available prior to booking). This is a remote property and there is no key, there has also never been an issue.
3. He felt uncomfortable using a bathroom with someone else's toiletries in it. This is NOT a hotel, nor simply a rental cabin, it is a cabin used by us and rented out so that others can enjoy the cabin and the amazing property.
Airbnb has many unique rental experiences, so I would strongly suggest that Mike read all the details of the rentals, and about the hosts so that he has a clearer understanding on what type of place he is renting prior to booking. A hotel would most likely be a more comfortable choice for him.