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James and the others in his group/family were our guests during the worst storm in 25 years. Our property sustained some damage, and our neighborhood (and much of the city) were massively flooded. James and his group communicated just as well during the inclement weather as they did beforehand, including sending pictures of our property so we could start to get things resolved.
Even with torrential rains, our place was left almost impossibly clean!
(See the other review. Short version: Fantastic guests.)
James was super easy to work with and hope they enjoyed their stay at The Empty Nest!