Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted community, and it doesn’t go unnoticed!
I'm Molly from Deerfield, NH. I run a B&B and have a custom shoemaking business.
Molly was a great guest to host in my home. I would definitely host her in my home in the future with no hesitation.
Molly was beyond the model guest. She was prompt and accurate in her communications about her plans. She was respectful of the property. But beyond that, to my great mortification, she was subjected to some nasty interactions on the part of one of my neighbors who has made it her project to police the building and everyone in it. This neighbor unfortunately was very rude to Molly and to another woman in Molly's party.
When I found out about it (from my on-site agent since I was out of town), I called Molly immediately to apologize and to offer to relocate her if she felt that the interaction with the neighbor had made my own home too spiritually toxic for Molly to stay another night. Molly could not have been more gracious. She elected to stay put, and she was much kinder to me on the phone than someone else might have been, considering the unpleasantness to which she had just been subjected.
I really appreciated her kindness and hope that her next Airbnb experience is the fantastic, drama-free experience she deserves.