Hi Nieves, I'm very sorry to hear that feedback from you. We thought that this reservation includes full final cleaning into the price and we did not overinvest into top quality of the cleaning - just made sure that basic things are ok when leaving and cleaner will take care of the rest to make it suitable for the next guest. High end apartments require high-end cleaning which cannot be expected from the guests.
It is rather standard agreement in Airbnb to leave apartament like this and if your conditions are different (extra payment for final cleaning is needed) we should have been informed about this before.
Once again, thanks for the great holiday we had.