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I love Antwerp and I would be glad to welcome you in this amazing city as a real professional !
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The reservation was canceled 10 days before arrival. This is an automated posting.
Our New Years Eve trip to Antwerp was ruined by a host who didn't prioritise guests that were already staying in her apartment, it seemed money was the priority, not customer service.
I booked the apt from 30th Dec for 3 nights , the dates got changed during the booking process between Airbnb and the Host, I alerted the Host of this error back in October and the Hosts reply was "no problem the dates are yours" When I contacted her days before departure she informed me she had rented the apt out from the 1st Jan and we would have to depart a day early, her idea of "help" was to offer us another apt on the 1st Jan at an additional cost to which I didn't understand since this was her error and I had the texts and emails to prove it! When I suggested that perhaps she could ask the guests arriving, to stay in temp accomodation for 1 night instead of interrupting us it was a flat NO, we had to leave.
Airbnb were fantastic and tried their best to resolve the situation at such short notice and over the Xmas period. In the end the host had us leave at 11am on New Years day, Nothing was open and we couldn't check into our hotel until 3pm. Absolutely no consideration.
I cannot fault the apt, it was comfortable, clean and spacious, situated in a great neighbourhood but I would not recommend this host since it seemed she was more interested in making money than making sure her guests had an enjoyable relaxing stay on the dates they requested and had initially agreed on.
So sorry Rod that you give the wrong information ! You book the Loft from 29/12 until 01/01 . We offer you a other place for the extra night but you did't want any help from us .
We kregen de nieuwste kamer 403 van het studiocomplex in 't Zuid. Door de nieuwigheid bleef het rolgordijn direct bij het bed helaas (nog) niet hangen en was het verbouwingsstof nog niet opgetrokken. De kamer voldeed verder prima om te slapen (heerlijk bed!), er was echter geen keuken en eethoekje, en was daarom qua inrichting wat aan de dure kant (prijs 321 voor 3 nachten). De kamer is gesitueerd in een hele gezellig omgeving in de tofste buurt van Antwerpen.
Beste Hellen , ik heb het gehoord van het rolgordijn wat vervelend .
Location is great, right in the center of Antwerp within easy walking distance of all main sites and shopping. Appartment is spacious and well appointed, we actually ended up receiving a few friends in the place rather than going out. One caveat is that for small kids and elderly the narrow and steep staircase to access the living space from the entrance can be quite dangerous. We were welcomed by Jacobien who let us in and showed us around, and was easily available by phone and text message after for follow up questions. Paying the additional fee for the private parking space is a must if you arrive by car, especially in winter, as the public parking is both expensive and can get quite full making for some potentially cold and rainy walks.
Mooie loft, perfect gelegen in het centrum van Antwerpen. Goed ontvangen door hostess en prima parkeergelegenheid. Er ontbraken enkel wat praktische spullen in de loft en de douche liep niet door. Tevens was het niet optimaal hygiënisch, de schoonmaak kan absoluut beter.
Wij zullen er met zijn alle zorg voor dragen dat de loft zeker helemaal in orde is .
Er ligt een map met alle ins en outs in de loft. Wij zullen hier ook opnieuw naar kijken .
I enjoyed my stay at Soulshow studio: the flat is very cozy and well-decorated, the bed very comfortable. There is a kitchenette with everything you need to cook something if you don't want to go out. The neighborhood is great with lots of cafes and restaurants.
Jeanette and her team were friendly and helpful.
A really good address to come back to!
Dear Eleonora thank you for your sweet words :)
Vriendelijk ontvangen, appartement was keurig.
Het enige minpunt was da het pal boven een cafe zit en dat was tot 1 uur rumoerig - maar niet echt hinderlijk voor ons. Ik zou er zo nog een keer naar toe gaan.
Dank je voor je reactie.
Het is inderdaad stads :)
This was an amazing place in a really cool part of Antwerp with loads of great restaurants and bars nearby. The host was really helpful, there was a problem one night with work being done down out in the square but they very kindly moved us to another floor so that we wouldn't be disturbed. Both of the rooms that we stayed in were decorated differently and were really cool - loved it, would definitely stay again!
thanks for your sweet words :)
Spectacular charm! A true holiday away from it all in a beautifully restored farmhouse. Thank you!
Jeanette and Jan spent 4 nights in our studio in the garden. During 4 days It was so raining :-(( It happens rarely like that) the garden was muddy.. They are really kind, they never complained, I was upset for them so much rain on spring !
I recommend them to their future hosts, they are nice guests welcome here at any time under our moroccan sunshine, back now !!
Tout s'est très bien passé, couple charmant et très agréable.
Jeanette is a perfect host proposing great stuio and suites in the center of Antwerp. Perfect for a week end or a longer journey in the city.
Jeanette is a great and loving chica with a fine taste for her environment. Soul Suites is located at one of the nicest areas of Antwerp, close to great restaurants, fashion designers and inspiring museums. And you'll LOVE the kinderkopjes at the square! :)