We live in Yokohama, Japan with my wife and two sons. I work as a personnel staff for Cathay Pacific Airways which is Hong Kong base airline.
Yoshio, his wife and sons have been wonderful guests! Easy, quick and friendly communication. They kept me right away updated about arrival time changes and let me know in time that they even want to stay some more days. They left the apartment in perfect condition.
I am just sorry they hadnt told me about the missing blow dryer before as the apartment was supposed to have one but with the last guest we hadnt checked ourselves and thus not realized it is missing. I would have bought it right away for Yoshio. When you come back, it will be there ! :)