Thanks for the feedback, Pierre. It sounds as though you had a hard time navigating the area and communicating.
There are multiple routes to the beach, it's possible that you did not use the route that most guests use. That route takes roughly 20-25 minutes by foot. Or maybe it's possible you were going to a different beach too.
The surf shop is right within Hacienda Iguana which is definitely less than 45 minutes from the casita.
There is wi-fi available within the Hacienda Iguana complex, which is also not far from the casita.
It's unfortunate that you did not get in touch with myself or our property manager to mention your issues during your stay. We would have been happy to advise you about different routes or thoughts about alternatives. You only spoke to the maintenance man whose job is to work on the house, not communicate with the guests.
We'd be happy to have you back as a guest and hopefully the next time around will work out better!