Response from Suzie:
the fact that ryan thought isabelle was my sister shows how little time or care he put into hosting us. the entire airbnb experience at his place was a let-down, leading us to writing a harsh (but accurate) review of him. he threatened that he would launch a negative campaign against us if we didn't change our review of him, so i'm guessing this is it? I don't think it is unrealistic to expect that the room be set up on arrival, the kitchen at least be semi-clean, and to not be disturbed by loud noises at night, especially when you're only in the place during normal sleeping hours.