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El hotel esta situado en la ciudad amurallada, y nos detallamos por tener a nuestros huesped con una buena atencion.
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The service was excellent and the hosts were very polite, helpful and respectful. The location of the hotel, in the colonial section, was very convenient. There is a supermarket down the street (Exito) and many restaurants to choose from. I really liked breakfast being included at the hotel. The air conditioning in my room was very good and much needed. I recommend Balcones de Badillo very much.
AirBNB refused to accept my American Express credit card citing the need for a 4 day wait for a security verification. They did not provide a confirmation of the booking. Since I made the booking a day before I was to arrive this caused considerable hardship on knowing where we would stay. I had to book a different hotel via a different service that was about 2 blocks away from this hotel.
Our 3 day stay in the Old Walled city of Cartagena was very wonderful and the city has an old world charm that is very appealing. The city (walled area) is not large and can be walked in an hour or so. We did see and walked by the "Hotel the balcones the badillo" and it seemed to be a very nice hotel. It had an updated and maintained exterior and di had balconies at most all 2nd and 3rd story windows. I admit it took about 3 times walking by to find the entrance which is not obvious. The obvious entrance is a store that was closed most of the time.
I would have no problem booking this hotel in the future but may want to find a better booking service than AirBNB.