You are a liar and a bad person. When we are arrived at the apartment, it seemed that they had cleaned it in 5 minutes and we air the house to take away that permanent smell like smoke that had the apartment. The cabinet, table and TV were full of dust. We are not the first to say that the apartment is not clean, you should read more reviews of your guests. If we book a week in advance and it is short time booking for you, you shouldn´t have accepted. When we left the apartment, we collected everything. It is curious to see that when you don´t have guests you answer at the time, but when your guests have problems you disappear...We are still waitting the wine bottle (another lie of your ad). We required that you give back money for the services not provided (such as wifi) and for all the damage caused (International calls and messages costs lot of money). Don´t worry we never come back to your apartment.