Cape Town South Africa
We met Natalie after a friend of hers called from Germany to say she was at the apartment. We had no previous contact about her arrival, or estimate arrival time. When we met, she was friendly, and came alone as her friends were arriving later. We received an email the next days saying she wanted to cancel the reservation because of the pipe's odour in the bathroom (that later got fixed). She then decided to stay, then cancelled again for the last night. She was refunded by us and we are sorry to have had the first guest leaving beforetime, sorry for trouble Natalie!