Hi Wynand, this is written by Jack (Tom's friend as mentioned).
I'm so glad you enjoyed your stay despite the complications. I'm afraid I didn't have my wits about me the day I cleaned and gave you the keys, as I was fairly seriously ill at the time - that's why I was so brief upon our meeting, and the reason I was late in completing the clean. I'll make sure I take more care with the apartment in future, perhaps find professional help if I am strapped for time or incapacitated. I hope you'll consider staying again if you visit Sydney!
All the best!
Jack (and Tom)