I am an engineer and writer, living in Ottawa.
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Anita was a great guest, clean prompt and polite. We did have a communication problem when there was noise coming from the toilet and she emailed me about it from an unknown address and the email was filtered out. My phone number was available so I wish she would have called me about it. On check out day when I received her concern after I made contact on the airbnb site, I thought she would be available to talk about it but she had left the suite before I arrived. I would encourage renters to ask her to call them directly or email through the airbnb site if there is any problems. Personal email boxes often get a lot of spam and unknown email addresses can be missed. Aside from the miscommunication Anita was the perfect guest and we would welcome her back at anytime.